14.10.2026

This week brings postcode controls in Order Rules, smooth invitations for new team members, notes on every purchase order line, and customer records from order imports.

Fill In Missing Postcodes Automatically
The Shipping Postcode and Invoice Postcode filters in Order Rules include an Is Empty option, and the new Set Postcode action fills in a postcode for you. Shipping to a country that doesn’t use postcodes, such as the UAE? Set up a rule that adds 00000 to those orders and your labels are ready to go. Every change made by the rule appears on the order timeline.

Welcome New Team Members Smoothly
Invite a colleague and they can open the link, set their password and go straight into Helm, even on a computer where you’re already signed in. You both stay signed in to your own accounts. Invitation emails name the company they’re joining, so it’s clear where the invite comes from. And if you’re ever signed out, Helm tells you exactly why.

Notes on Every Purchase Order Line
Add Note and Edit Note are available on purchase order lines at every status, including sent purchase orders, so supplier details and reminders stay right where you need them.

One Customer, One Record
Order imports include Customer Last Name as a required field, so every imported order is matched to a single customer and your customer list stays clean. Shipping and invoice last names remain optional.

Small but nice

• New locations pick up your Default Zone automatically.

• Sort your order list by Channel Order ID or Channel Alt ID.

• Packing slips created by Voila show your Helm item code, with the channel SKU kept alongside.

• Items set to the Manual ordering method stay out of Inventory Demand purchase orders.

• Bulk Add in Inventory Count finds products by tag.

• Plus a sweep of improvements across purchasing, picking, labels and search, keeping everything running smoothly.

Steady, clear, and built for the way you work: the Helm team