Changelog

This week brings the new Warehouse Performance Dashboard, three new additions to Order Rules, location photos from the Helm mobile app, and the App Store for Basic Mode.

Your Warehouse, at a Glance
Meet the Warehouse Performance Dashboard. The Live Operations Panel shows who is working right now, what they are working on and when they are expected to finish. Six headline figures cover orders despatched, On-Time Despatch, lines picked, units picked, movements and deliveries. Add a Compare To period to see how each one is trending. Despatch Performance, Workload Over Time, Time Allocation, Performance Tracking and Inventory Performance then break the work down by day, by job type and by person. On-Time Despatch is measured against each order's despatch target, and an info icon on the card explains how it is calculated.

Order Rules That Keep Folders Focused
Remove From Folder takes an order out of a folder automatically, for example once it has been despatched. That way, folders like Same Day, Express or Heavy Items show only the work still to do, and you can pair it with Add To Folder in the same rule. Remove Product by SKU and Remove Product by Item Name take off lines you never need to pick or pack, such as tips that arrive as products. Reserved stock is released straight away, the Order Timeline records which rule removed the item, and an order is never left empty. Date Placed is also available as a criteria type, so rules can follow the moment the customer placed the order on the channel.

Picture the Location After Every Count
After a successful stock count in the Helm mobile app, tap Capture Location Image to photograph the location, or Continue to move on. The photo appears next to the item in the Inventory Check on the web, and as the Last Image on the location itself.

The App Store, Open to Basic Mode
Basic Mode companies can browse and install apps from the App Store. Apps built for one mode appear only for companies running that mode, so the list always matches the way you work.

Small but nice

• Re-download documents and barcodes from completed bulk jobs straight from the Job Queue, with a menu when a job created several files.

• A Tracking Status column on the Orders list, plus tracking status on Shipment History, with Tracking Not Active shown for couriers that don't send tracking updates.

• Settings cards your role can't open are greyed out, with a Permission Required tooltip.

• Batch Despatch keeps a batch in place while it's waiting on the courier, so every shipment completes cleanly.

• Plus a sweep of improvements across order rules, stock, shipping and the users, keeping everything running smoothly.

Steady, clear, and built for the way you work: the Helm team

This week brings a handful of thoughtful touches across the Helm platform, designed to keep everyday work quick and focused.

Select All, Your Way on Locations
The Locations page now follows the same selection pattern as Orders. The checkbox at the top selects every location on the current page, and the blue Select All link selects every location matching your filters. Ideal for printing barcodes or making bulk changes at exactly the scale you need.

A Simpler Stock Levels per Location Import
The Stock Levels per Location import has been streamlined, with the Warehouse Name column removed from both the import and its downloadable template. Each row stays focused on the product, the location and the stock level.

Small but nice

• The Despatch Terminal prints packing slips, invoices and gift notes for the same order back to back, so packers can send several documents in a row.

• We've also made a steady stream of smaller refinements behind the scenes this week, keeping your experience streamlined and reliable.

Steady, clear, and built for the way you work: the Helm team

Helm's newest release brings per-user control over IP whitelisting and a new setting that puts barcode reuse in your hands. Alongside the headline changes, a handful of everyday touches landed too.

Allow Barcode Reuse, Your Call

A new "Allow Barcode Reuse" toggle sits in Warehouse Settings, off by default and set at the warehouse level. Switch it on wherever your operation relies on the same barcode being assigned more than once, and leave it off everywhere else.

IP Whitelisting, Now Per User

IP Whitelisting can now be switched on for individual users. That means you can restrict login access for the people who need it, while everyone else keeps working exactly as they do today, no more all-or-nothing setting.

Small but nice

• Copying an order with multiple manual channels now shows you all of them to choose from.

• Pick Details now shows order count at a glance, and Tote Picks shows Tote Count and Orders Per Tote alongside it.

• Print Template Editor makes size options easy to find, right where you'd expect them.

• Copying a serial number from the Inventory Card page now gives you a confirmation notification.

• We've also made a steady stream of smaller refinements behind the scenes this week, keeping your experience streamlined and reliable.

Steady, clear, and built for the way you work: the Helm team