August 20th, 2025
A new release is here, designed with you in mind focussing on refinement, clarity and seamlessness
From smoother workflows to smarter defaults, every update is a step toward making Helm feel lighter, sharper and more intuitive
Here’s what’s new in your toolkit

When an order arrives without a customer email, Helm now generates a synthetic one using the customer name + @example.com
Every order pulls into the system flawlessly
The Select Import popup now closes when you click outside of it - no extra clicks required
The scroll inside Access Restrictions in Company Settings has been removed - page height now adjusts elegantly on its own
The Helm account on the Mail Account page is protected from edits - this account is added automatically to prevent errors - now it simply works without risk of misconfiguration
Duplicate Order Cheat Sheet templates are unified into a single one
Selecting Order Cheat Sheet + 6x4 gives you the correct template every time
Filtering by Order Cheat Sheet shows everything relevant at once
Expected Delivery Dates now display with the year at the end - tooltips have been removed for a cleaner input experience
Whenever you print, the system automatically chooses your default template in dropdowns - less hunting, more doing
The Item Cost type field in Company Settings is now read-only - one clear option, no distractions

Pick routines now support multiple selections, executing all that meet the conditions - greater flexibility and control, no longer restricted to just the highest priority
Rapid toggling on and off works seamlessly without error
Revenue chart now rounds neatly to 2 decimals in proper currency format
Channel and Courier install popups reappear reliably when clicked again
Progress recalculates correctly when moving between companies or accounts
Documentation links in the change warehouse popup now guide you directly to the correct resource - clarity and accuracy right where you need it
Updated defaults now apply instantly to existing orders
Custom fields for customers and orders save and display as expected
All currencies display with proper names in Company Settings
Now consistently appears after logout and login - gives users freedom to complete steps at in their own time
The correct system default prints, not just the most recently created template
Location code filters now work smoothly when creating bulk instant movements
Secondary references appear correctly in shipment history lists

All existing issues have been resolved - a new enhancement to update the company logo is still in design, so templates are excluded from this release and will be updated in a future one
Downloading is still being refined - printing itself runs smoothly via Despatch Terminal on both macOS and Windows
Status rule changes are being refactored - minor errors may appear in data display during this process

Helm is about removing friction and letting you focus on what matters most - every improvement builds momentum toward a faster, cleaner and more intuitive Helm
The little things add up - and together they create a smoother way to work

Keep exploring and optimising your workflows in Helm and let us carry the weight while you move faster, smarter and with confidence