Refinements That Keep Helm Working Quietly in Your Favour

This release focuses on deepening the fidelity of your experience, from a more realistic demo environment to smarter safeguards in your shipping workflows. By tightening validation logic and smoothing out navigation, we are ensuring that Helm feels more predictable and capable, allowing your teams to operate with greater assurance.

From inventory precision through to reporting flexibility and interface consistency, each change is designed to reduce friction and keep your operations moving steadily forward.

Inventory & Movement – Accuracy You Can Rely On

To prevent operational conflicts, validation for allocated stock has been strengthened in the Movement module. Helm now proactively prevents the movement of quantities that have already been allocated, ensuring that your physical stock movements remain perfectly aligned with your digital commitments.

Finding the right item is now more intuitive with improved search behaviour in the Inventory List. You can now search for strings within a word, making it easier to locate specific SKUs or descriptions without needing exact-match precision. Furthermore, navigation has been streamlined: clicking the Item Code in the Quantity column tooltip now redirects you immediately to the corresponding inventory detail page, keeping your focus where it needs to be.

Order Processing – Smoother Flow, Less Friction

In the Single Shipment and Batch Despatch pages, new guardrails have been introduced to protect against shipping errors. Helm now prevents the selection of a package type if its weight exceeds the total weight of the order items, ensuring that your despatch data remains logical and compliant.

For those managing manual channels, a “Primary Order Reference” field has been added, giving you the control to define exactly which ID, Channel Sub ID, Order ID, or Channel Order ID - is displayed in the order list. Small conveniences have also been added to speed up daily tasks, such as a Copy button next to the Postcode field in the Shipping Address section, and a helpful reminder on the Overview Dashboard to download the Despatch Terminal.

Demo Experience – A Richer Simulation

The Demo Mode has been significantly enhanced to provide a more realistic playground for testing and training. Dummy data now possesses greater depth: orders are created in varied statuses, purchase orders and supplier data are generated automatically, and fake labels with courier services are displayed for items in Despatched status.

The reset process has also been refined for better user experience. During a demo reset, a notification now informs the user of progress, and popup closing is disabled to prevent accidental interruptions. These changes ensure that when you are exploring Helm, the environment feels robust, responsive, and close to reality.

Reporting & Documentation – Information Where You Need It

Reporting is now more flexible with the addition of “Select All” and “Clear” buttons in the column selector, allowing you to tailor your views with fewer clicks. To support your team’s learning, “See Documentation” links have been placed directly within the User, Reporting, and Sort Wall Manager modules. While we are still refining the specific page guides for these sections, these links ensure that the broader help context is always within reach.

For those customising physical outputs, “Custom Order Print” is now available as a new option in the Print Template page, and Item barcode templates now support Inventory Tag and Inventory Category variables, allowing for richer data presentation on your labels.

Interface & Stability – A Calmer Canvas

Typography standards have been updated across the application to improve readability and consistency, while sidebar interactions have been smoothed out for better submenu handling. Behind the scenes, we have addressed issues identified through Sentry error analysis, enhancing overall code safety and stability.

Reliability Enhancements – Quietly Correcting the Edges

Across the release, a series of specific issues have been identified and resolved to restore expected behaviour. This includes fixing weight calculations for variable package types, resolving bugs in the Import and Customer Care modules, and correcting issues when moving inventory items to different parcels. We have also resolved bugs related to bulk printing and manual channel additions, ensuring that Helm continues to act as a stable, dependable part of your operational toolkit.

With precision; with polish; with panache: the Helm team