From Import to Despatch: Sharper at Every Step

Import Problems – A Clearer Count at a Glance
The "Import Problems" popup header now shows a count badge with the total number of failed records (e.g. "24 failed"), so you know the scale of what needs attention before you start working through it.

Invoice Templates – More Variables, More Flexibility
Channel logo and product option are now available as template variables in the invoice template, giving you more control over how your invoices look without extra workarounds.

Orders – Copy Order Action (Bulk & Quick)
A "Copy Order" action is now available in both bulk and quick actions on the order list. It creates a new draft order by duplicating the selected order's items and customer information, so repeating or correcting an order no longer means starting from scratch.

Order Import – Validation Messages That Tell You What to Do
Validation error messages during order import now clearly identify which field failed, why it failed, and what's needed to fix it. Improvements cover shipping address, customer last name, phone number, and email - including clear separation between shipping and invoice fields where those differ.

Performance – Faster Imports, Fewer Interruptions
The import process now parses and chunks Excel files locally rather than reading from the remote server on each pass - a significant speed improvement. Additional performance fixes and deadlock resolutions have been applied to both order import and channel order import, so large imports run more smoothly and reliably.

Steady, clear, and built for the way you work: the Helm team.